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Get in touch with Cloc Food, contact us for feedback, comments, details on your order, or any special request.


1309, Creative Tower, PO Box 4422, Fujairah, UAE

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  • Where can I get authentic Latinamerican food products in UAE?
    At Cloc Food we are determined to bring original food products of the best quality, and the local and traditional flavors from Latin America to the UAE.
  • From where do you operate?
    We are established in Dubai since December 2020.
  • When will I receive my order?
    Most of our products are imported directly from Mexico, and in some cases will take some time for us to process some orders, stil, we guarantee you will receive your order in the following 72 hours after the order has been submited.
  • Can I pick up my order?
    We don't have a physical store, however if you wish to pick up your order, we can arrange it by contacting us on
  • Can I purchase outside Dubai?
    Yes, now you can order anywhere inside the UAE.
  • Is the delivery free?
    For orders above AED99.99, the delivery is free of charge anywhere in UAE.
  • What is the packaging made of?
    As we are comitted to reduce waste, our packaging is made of the highest quality of recyclable and eco-friendly paper bags.
  • What payment methods do you accept?
    We accept Visa and Mastercard Debit and Credit cards on our website. We also accept cash on delivery and by payment link to pay with credit or debit card on delivery.
  • What is your return policy?
    We do accept returns, only if the product has not been opened or damaged. If you wish to return a product, you must contact us within 7 days of receiving the product. Refunds will be done only through the original mode of payment.
  • How do I make changes to an order I’ve already placed?
    You will need to contact us at
  • Cloc Food instagram

Follow us on @clocfood

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